{"id":3022,"date":"2026-06-09T16:20:39","date_gmt":"2026-06-09T14:20:39","guid":{"rendered":"https:\/\/lumigny-safari-reserve.com\/faq\/"},"modified":"2026-07-07T11:32:45","modified_gmt":"2026-07-07T09:32:45","slug":"faq","status":"publish","type":"page","link":"https:\/\/lumigny-safari-reserve.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\n
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FAQ<\/h1>\n <\/div>\n <\/div>\n <\/div>\n\n\n\n\r\n
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Your Questions, Our Answers<\/h2>\n <\/div>\r\n <\/div>\r\n\n\n\n
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\n \n Payment Methods<\/span>\n <\/svg>\n <\/button>\n \n
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We accept: cash, checks, bank cards, American Express, ANCV vacation vouchers (physical and digital) and restaurant vouchers.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n \n Lot Requests (school fair, lottery, etc…)<\/span>\n <\/svg>\n <\/button>\n \n
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Lumigny Safari Reserve can offer prizes to schools for their events, under certain conditions.<\/p>\n

Only requests from schools located in \u00cele-de-France or that have already organized a trip to the park are accepted. Only one request per school per year is possible.<\/p>\n

The request must be sent by mail at least 1 month before the event, with the completed, signed and stamped form 11580*04, an explanatory letter, a C5 envelope stamped at \u20ac3.10 and, for schools outside \u00cele-de-France, proof of a visit to the park.<\/p>\n

Download the Form 11580*04 \u2013 Receipt for donations to certain organizations of general interest<\/a><\/p>\n

WARNING: Any incomplete request will not be processed.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n \n Pets<\/span>\n <\/svg>\n <\/button>\n \n
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Dogs and other pets are not allowed in the park (Law of 10\/07\/1976), for reasons of safety, animal health and hygiene. We do not have kennels on site.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n \n Bikes & Scooters<\/span>\n <\/svg>\n <\/button>\n \n
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Cycling and scooter use (adults and children) is not allowed in the park.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n \n Exits and Re-admission<\/span>\n <\/svg>\n <\/button>\n \n
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It is possible to leave and return on the same day. A stamp or wristband will be given at reception.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n \n Heating meals for babies<\/span>\n <\/svg>\n <\/button>\n \n
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Microwaves are available at reception, at the Kilimandjaro restaurant and at the Le Magot snack bar (Terre de Singes circuit).<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n \n Can you pet the animals?<\/span>\n <\/svg>\n <\/button>\n \n
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Only the animals in the petting farm can be petted.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n \n Feeding the animals<\/span>\n <\/svg>\n <\/button>\n \n
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Only the animals in the petting farm and lorikeets can be fed, with food provided by the park.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n \n Origin of the animals<\/span>\n <\/svg>\n <\/button>\n \n
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Most of the park’s animals were born in captivity, either with us or in other zoos or breeding centers. Some come from administrative seizures or animals that cannot be reintroduced into the wild.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n \n Frequency of animal meals<\/span>\n <\/svg>\n <\/button>\n \n
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Feeding follows the natural rhythm of the species:<\/p>\n